Disabled Refuge

Disabled Refuge From IQ Fire Solutions

Disabled Refuge Units: Connecting for Safety

Disabled refuge units, also known as ‘remotes’ or ‘outstations,’ are integral to Emergency Voice Communication (EVC) systems. Typically found in designated ‘disabled refuge areas,’ these units facilitate hands-free, two-way communication between occupants in these areas and personnel at the control panel. This communication is vital during emergencies, such as fires, when building evacuation is necessary.

Who Benefits from Disabled Refuge Units?

Disabled refuge units serve anyone requiring assistance during evacuation, including physically impaired individuals, wheelchair users, pregnant women, and anyone needing help exiting a building safely. Using these units, individuals in refuge areas can communicate directly with evacuation personnel, receiving reassurance, real-time updates, and confirmation of assistance.

Refuge Areas: Safe Waiting Zones

A ‘refuge area’ is a designated location where individuals can wait for help during building evacuations. These areas must adhere to specific guidelines outlined in British Standard BS5839-9:2021. These guidelines cover aspects like size, placement, and type to ensure they are fit for purpose and provide safety during emergencies.

The Role of EVC Systems

An EVC system is a monitored, battery-backed solution designed for use during building evacuations in an emergency. It incorporates different types of outstations, including disabled refuge units, fire telephones, steward telephones, and disabled toilet alarms. These outstations offer various methods of communication with the operator at the control panel.

The Control Panel: Managing Communication

The control panel is equipped with a telephone-style handset and an operation interface (e.g., buttons or a dial). It is used by building managers or other responsible individuals, such as fire officers. Operators can communicate with users of outstations within the system, ensuring effective coordination during evacuations.

Disabled Refuge Systems: Key to Building Safety

Disabled refuge systems, with their components like disabled refuge units and control panels, are vital for enhancing safety during building evacuations. These systems provide a lifeline of communication, ensuring individuals in Refuge Areas receive the help they need in the event of an emergency.

An Emergency Voice Communication System is intended for use by:

  • Building or Complex Management – During the initial evacuation process, EVC systems assist building management in coordinating evacuation efforts and ensuring the safety of occupants.
  • Fire & Emergency Services – EVC systems support the fire service during the evacuation process and provide ongoing communication after evacuation, facilitating effective response and minimising risks.
  • Disabled/Physically Impaired Individuals – EVC systems prioritise the needs of disabled or physically impaired individuals, offering them a means of communication and assistance during emergencies.

Our Services

Why Us?

We at IQ Fire Solutions recognize the significance of safeguarding disabled individuals from fire hazards. That’s why we offer customised Disabled Refuge solutions that cater to your unique requirements. With our 20 years of experience and BAFE accreditation, we guarantee dependable, empathetic service with responsive customer support. Our equipment is compliant with BS EN54 standards, ensuring maximum safety, and our impressive 98% client retention rate attests to our unwavering commitment to quality. Let us assist you in creating a safe environment where everyone feels secure and protected.
Call on 020 8500 9885

How Can We Help?

At IQ Fire Solutions, we offer compassionate, reliable, and responsive Disabled Refuse Systems Installation and Maintenance to ensure that disabled individuals have a safe space to go to in the event of an emergency. Our 20 years of experience and BAFE accreditation guarantee the highest standards of safety and reliability. We use BS EN54 compliant equipment, and our 98% client retention rate is a testament to our commitment to excellence. Trust us to provide tailored solutions to meet your specific needs. Contact us today to learn more about how we can assist you with Disabled Refuge.

How to Get Started

IQ Fire Solutions can provide you with tailored fire safety solutions to ensure the safety of your people and property. Contact us today to get started.

FAQs

What is a Disabled Refuge?
A Disabled Refuge is a crucial fire safety system that is specifically designed to provide assistance to individuals with disabilities during emergency situations. This system not only alerts them to the presence of fire but also provides a safe escape route and helps them reach a place of safety.
A Disabled Refuge system is created to notify individuals with disabilities about emergency situations, provide them with a secure exit path, and aid them in reaching a place of safety. This system functions by detecting smoke or heat and triggering an alarm, as well as providing visual and auditory signals to warn those with disabilities about the hazard.
A Disabled Refuge system plays a vital role in ensuring the safety of individuals with disabilities during a fire or emergency. By alerting them to danger and providing a safe escape route, it helps to minimise the risk of injury or loss of life.

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IQ Fire Solutions Ltd, 144 North Street, Romford
Essex RM1 1DL, United Kingdom

Company Registration No

06577219

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931 0720 61

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